ABOUT US

About London Luton Clinic – Trusted UK Online Doctor Service

Meet the team

London Luton Clinic is a clinician-led, pharmacy-governed medical clinic providing safe, evidence-based health and wellness services across the UK.

Built on the clinical foundations of Birdsfoot Lane Pharmacy, we operate with the same standards expected of regulated pharmacy and prescribing services. Every consultation, assessment, and treatment pathway is designed to prioritise patient safety, clinical appropriateness, and long-term outcomes.

Unlike non-medical wellness platforms, London Luton Clinic follows a pharmacy-first medical model. This ensures robust governance, ethical prescribing, and clear clinical accountability at every stage of care.

Our approach combines:
  • Medical expertise
  • Digital convenience
  • Regulated clinical processes

All delivered with transparency, discretion, and professionalism.

We believe modern healthcare should be accessible without being compromised, personalised without being rushed, and results-focused without ever losing sight of safety.

Why Choose London Luton Clinic:
Clinician-Led & Pharmacy-Governed
All services are overseen by experienced clinicians and grounded in pharmacy governance. This means no shortcuts, no algorithm-only decisions, and no cosmetic or wellness bias—just clinically sound care.

Evidence-Based, Ethical Care
We only offer treatments that are medically justified and clinically appropriate. We do not overpromise, overprescribe, or follow trends that lack evidence.

Trusted Clinical Experience
Our leadership brings years of real-world experience across pharmacy services, prescribing, and patient care. This background informs every protocol, consultation, and follow-up we provide.

Personalised, Patient-First Approach
Every patient is assessed individually. Treatment plans are tailored, monitored, and reviewed with a focus on safety, effectiveness, and sustainability.

Digital Convenience, Medical Accountability
We blend the ease of online access with the rigour of regulated healthcare—ensuring you receive modern care without losing clinical oversight.

Transparent & Professional
Clear information, honest expectations, and professional standards define how we work. Patients know exactly what to expect and why a treatment is (or isn’t) appropriate.
Rupesh Shah
Rupesh Shah is the Founder and Clinical Lead behind London Luton Clinic, bringing together extensive experience in pharmacy, prescribing, and clinician-led healthcare delivery. As a practising pharmacist and healthcare professional for over 25yrs, Rupesh has spent years building and overseeing regulated medical services with a strong focus on patient safety, ethical prescribing, and evidence-based practice. He is also closely involved with the governance and clinical standards of Birdsfoot Lane Pharmacy, ensuring that the same level of accountability and professionalism underpins London Luton Clinic. Known for his meticulous approach, Rupesh believes in delivering modern, accessible healthcare without compromising clinical integrity, and remains personally committed to maintaining high standards across every patient journey.
 
Bindiya Shah
Bindiya-Shah
Bindiya Shah is a key part of the clinical team at London Luton Clinic, bringing a thoughtful, patient-centred approach to modern healthcare. With a strong background in pharmacy and clinical services, she is actively involved in patient assessments, consultation processes, and the delivery of safe, evidence-based care. Bindiya is known for her attention to detail, clear communication, and commitment to ethical practice, ensuring patients feel informed, supported, and confident in their treatment decisions. Her work reflects the clinic’s core values of clinical integrity, professionalism, and long-term patient wellbeing, helping uphold the high standards expected of a clinician-led, pharmacy-governed service.
 
About us

London Luton Clinic
Part of Birdsfoot Lane Pharmacy
255 Birdsfoot Lane
Luton
Bedfordshire
LU3 2HX



Email: info@londonlutonclinic.co.uk
Call: 01582 591 616


Our Medical Standards:

At London Luton Clinic, all online doctor services are delivered to the same standards expected of in-person medical care. Our clinical framework is built around patient safety, ethical prescribing, and evidence-based decision-making, ensuring every consultation is clinically sound, transparent, and accountable.

Clinician-Led Assessments
Every patient undergoes a structured medical assessment conducted by qualified healthcare professionals. We do not rely on automated decision-making alone. Clinical judgement, patient history, and suitability checks are central to every prescribing decision.

Pharmacy-Governed Prescribing
Our services operate under strict pharmacy governance, ensuring that prescribing is appropriate, justified, and compliant with UK clinical standards. Treatments are only offered when medically suitable, and prescriptions are issued responsibly with clear monitoring and follow-up pathways.

Evidence-Based Treatment Pathways
We follow nationally recognised clinical guidance and best-practice standards. Treatments are selected based on safety, efficacy, and long-term outcomes, not trends or commercial pressure.

Clear Accountability & Documentation
All consultations, prescribing decisions, and clinical outcomes are properly documented and auditable. This ensures continuity of care, transparency, and a clear clinical rationale for every treatment provided.

Patient Safety First
If a treatment is not suitable, we will not proceed. Patient wellbeing always comes before convenience or expectation. Where necessary, patients are advised to seek alternative care or further medical evaluation.

Ongoing Clinical Review
Our protocols are regularly reviewed to reflect evolving guidance, safety updates, and best practice. This ensures our online medical services remain current, responsible, and clinically robust.
Part of Birdsfoot Lane Pharmacy.
255 Birdsfoot Lane, Luton, LU3 2HX
info@londonlutonclinic.co.uk
01582 591 616
Superintendent Pharmacist:
Rupesh Shah
Pharmacist GPhC Reg: 
2048914
Premises GPhC Reg: 
1028845